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Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Privacy Policy
BlueWater Ropes use of personal information that you may submit to BlueWater Ropes through this Web site is governed by the BlueWater Ropes Privacy Policy which states, “We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology. Information you may provide on the “Contact” page is not encrypted via SSL.”

Shipping & Delivery
Shipping charges are calculated for lower 48 U.S. destinations only. For shipping to Alaska, Hawaii or outside of the U.S., you will need to contact us for shipping charges. We DO ship to APO and FPO addresses. Shipments to Canada are welcome, but due to freight and tariff calculations, Canadian orders must currently be placed by phone. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Sales Tax
BlueWater Ropes charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Return Policy
Rock Climbing Gear and other LIFE SUPPORT equipment is only returnable if it is unopened, unused and in the original packaging and is in resellable condition. All return requests must be made within 30 days of delivery of product. Refunds DO not include the freight costs. Please contact BlueWater Ropes for return instructions AND an RA number BEFORE returning merchandise. We’re here to help, so please call.

Contact us at 770.834.7515 or email info@bluewaterropes.com
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